What should I bring? · A towel · Swimming clothes · A change of clothes in case you get wet · Sun cream – the sun is very intense at sea, make sure you use a high factor cream · Sunglasses or a hat · A warm top – in can often be colder at sea than on land, please take account of this and make sure you have something warm to wear · A rain jacket or poncho – the great British weather can never be entirely guaranteed! · You may wish to bring your own water or snacks, although food and drink is included in Paddlefish Adventures and drinks and snacks are available to buy on board What should I wear? Depending on the weather and how you feel most comfortable, you may wish to kayak in your swimming clothes, in shorts and a T-Shirt or in a wetsuit. You are likely to get a bit wet so it would be a good idea to wear shoes and clothes that you don't mind getting wet. What equipment is supplied? All necessary equipment and safety equipment is provided including: Kayaks, paddles, buoyancy aids, helmets for children, fishing rods, reels and bait, and snorkelling equipment. What if I haven’t kayaked before? No problem! We use very safe and steady sit-on top kayaks designed for novices to feel instantly secure. Your first time kayaking should be an enjoyable experience and that is our priority. Your guide will run you through basic techniques before you get on the water and will be close at hand to help you at all times. Do I need to be able to swim? In accordance with BCU guidelines, we require that you are able to swim 50m in light clothing in order to kayak. Are children welcome? Yes, children are very welcome.  Although anyone under the age of 18 must be accompanied by an adult.  Generally children over the age of 12 can manage in their own kayak but younger or nervous paddlers can use a double kayak.  Children under the age of 5 will be unable to kayak and must be accompanied on the boat at all times. What is the maximum group size? The boat is licensed for a maximum of 12 people, therefore no more than 12 passengers can be on board at any time. However, we run maximum group sizes of 8 when kayaking, if there are more than 8 people on a Paddlefish Adventure we will split the group and kayak seperately. What is the minimum group size? Anyone can book on their own, although it is not viable for us to run an adventure with less than 4 people. An adventure is, therefore, not guaranteed to run until 4 or more people have booked onto it. How do I book? To book, go onto our online bookings page and fill out our booking enquiry form, this will take you through the online booking and payment process. You will need to pay a 20% deposit to secure the booking and will need have paid in full by 7 days before the date of the adventure. You can also book by phone or at one of our bookings offices Contact us.  We may not be able to provide the date that you would like, but we will endeavour to accommodate you. How can I pay? Once we have received your booking request we will e-mail full payment details. We accept advance payment by either paypal, credit or debit card online or by cheque. When are you open? We run regular scheduled adventures from Easter until the end of September. Trips outside of these dates are by arrangement only, please contact us to discuss your requirements. Can I choose a particular location? The locations that we visit each day are entirely dependent on the weather conditions and we cannot fully guarantee a particular location on a particular day. If you have a preference, please inform us at the time of booking and we will do our best to accommodate you, alternatively, if you can be lenient with your dates we could book you on a last minute basis according to the best weather for your preferred location. Please bear in mind that we operate in this manner for your safety and full enjoyment. What if I need to cancel? Please inform us immediately should you need to cancel. We offer a full refund as long as you cancel before 7 days ahead of the date of your adventure. After this time we cannot refund your deposit but can credit you against a future adventure. Do I need to provide my own transport? The meeting place for all Paddlefish Adventures is the "Dolphin Booking Office".  This can be found on the main quay (South Quay) in Newquay Harbour opposite the Lifeboat Station- directions. You must provide your own transport to this point. Should we need to change the venue of the adventure due to adverse weather conditions, we will transport you to and from the alternative venue. What safety policies do you operate? All kayakers must wear a buoyancy aid and children under the age of 14 are provided with helmets. There is a kayak guide present on the water at all times and “The Adventuress” acts as a safety boat and stays close at hand as well. Furthermore, “The Adventuress” is fully equipped with lifejackets, a life raft, flares, thermal blankets, a first aid kit and a VHF radio.  All crew are fully trained in sea survival, first aid and rescue. What Insurance do you have? Paddlefish Adventure is covered to the sum of £3,000,000 for public liability. You may wish to take out your own insurance against personal loss, injury or having to cancel your adventure. Is sea kayaking dangerous? All adventure activities can be dangerous if they are not treated with respect – especially when they involve the sea! Safety is our main priority and in order to ensure that you are as safe as possible we: · Keep group sizes small to ensure that you get personal attention · Use modern equipment in pristine condition · Ensure all adventures are only carried out in suitable weather conditions · Use experienced and qualified staff · Carry all necessary safety equipment · Keep safety equipment in pristine condition · Use a safety boat on all adventures